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Tel: 02 9966 1144
Intl: +61 2 9966 1144

Staff Manual for Pubs

Staff Manual

Download Now: (Price $25.00)

For Pubs, Clubs, Hotels, Bars, Taverns

This e-book Staff Manual can be readily adapted to suit YOUR place. It has been prepared as a 'Word document.' This allows you to easily add/subtract/change the information and tailor it meet your requirements. It can be printed and ‘ring bound’ and kept in one place. Or you might want to print it out and give everyone a copy as it is designed to be given to members of your team as their introduction to YOUR place.

Contents:

  • Customers – our most important asset
  • Things you must know
  • Hygiene
  • Cleanliness and appearance
  • The ‘welcome’ to our customers
  • How to remember names and faces
  • Repairs and maintenance
  • Customer complaints
  • Cleaning procedures
  • Do’s and don’ts
  • Closing procedures

Download Now: (Price $25.00)


Max Hitchins - Varanu Pty Ltd
ABN 002041349
10/9 Myrtle Street, North Sydney NSW 2060, AUSTRALIA
Tel: 02 9966 1144 Fax: 02 9966 1700
Intl: +61 2 9966 1144 Fax: +61 2 9966 1700
E-mail:

www.HospitalityDoctor.com
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